Apex is the first performance monitoring solution to generate an end-user experience (EUE) score on every transaction. Apex offers adaptability and visibility via multiple data sources: packets, metadata, enriched flow, and active monitoring. Organizations select those that fit their budgets, operational demands, and business needs.

Apex provides global IT service health and status awareness. When service anomalies do arise or potential security breaches are detected, efficient workflows empower NetOps, DevOps, and SecOps groups to uncover root cause and fix it, fast.

Check out real-world troubleshooting workflows of Observer in action with these demos

Apex Features and Benefits Summary

  • Machine learning powered automated EUE scoring converts multiple KPIs into a single easy-to-understand metric
  • Flexible data source options via GigaStor, GigaFlow, and GigaTest: packets, metadata, enriched flow, and active test offers the right view for every stakeholder from network engineer to line of business owner
  • Customizable dashboards for global operational intelligence with efficient workflows enable fast problem identification and resolution for NetOps, SecOps, and DevOps
  • Integrated, hybrid IT observability for cloud and on-premises hosted services with available synthetic (active) testing offers proactive service assurance of remote users and SaaS performance health
  • On-demand application dependency mapping enables immediate multi-tier application visibility with no configuration required
  • Integrated performance management and forensics for fast service anomaly and rapid cybersecurity breach response
  • Flexible deployment options from purpose-built appliances for the datacentre to Amazon Machine Images (AMI) for simple, efficient cloud deployments


Brochure Observer Apex